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Community Development Customer Service Survey

The City of Alamogordo's Community Development (CD) Department is committed to providing our services for the betterment of the citizens of Alamogordo.  We  provide these services with honesty, integrity, foresight, compassion, fairness and a commitment to excellence for the benefit of the general public, both today and in the future. 

This survey was created to allow CD's customers to communicate directly with the CD Department Director in a confidential manner (no other CD staff member(s) will view this survey).

When completing this survey, please be as specific in your response as possible.  Provide as much information as you can in order to correctly resolve any issues you may have with the service you received during your visit.

Note: This form can be used for positive and negative comments and ratings.   

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Please tell us your name:
Required
If you would like to have a confidential email reply sent by the CD Director, please provide your email address.
 
If you would like the CD Director contact you via telephone, please provide the best contact number you can be reached at between the hours of 9:00 am and 5:00 pm.
 
In order to best answer your question/concern/situation, please provide the date and time of your visit to Community Development. (An approximate date and time is sufficient)
Pick date
: Clear selection
Regarding your latest visit to the Community Development Department, please indicate your agreement or disagreement with the following statements using the scale: 2= Agree / 1= Disagree / 0= Not Applicable to my visit
Required
  1) I was greeted immediately at the counter. 
  2) My question/concern/situation was addressed in a professional and courteous manner. 
  3) My question/concern/situation was resolved during my visit. 
  4) Department staff is knowledgeable and provide an excellent level of customer service. 
We welcome your comments and suggestions concerning the Community Development Department: