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Users who have questions or would like support with the registration process – including New Mexicans who do not have internet access – can dial 1-855-600-3453, press option 0 for vaccine questions, and then option 4 for tech support.
Vaccinenm.org is a registration and inventory management system that enables health care partners to manage real-time vaccine demand while increasing distribution efficiency and minimizing waste. In the first two weeks, vaccinenm.org saw more than 230,000 registrations - one in every ten New Mexicans. State officials believe it is the only system of its kind in the country.
For New Mexicans who wish to register for the vaccine, the process is simple:
1. Users submit basic contact information, including their employment category and medical conditions.
2. Users are then contacted and prompted to fill out additional demographic and insurance information, at which point their profile is complete. (Vaccinations are free, but providing insurance information helps support the cost of the vaccination program.)
3. Users wait to receive a notification that they may schedule a vaccination - and on the day of their appointment, they fill out a medical questionnaire about their current health.