Water Outages

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February 23, 2021 9:46 AM

Scheduled Water Outage, Feb. 25, 21

The City of Alamogordo Utility Maintenance Division will be making repairs to a water valve at or near Intersection Of Catalina & Puerto Rico And Puerto Rico & Yucca Ln on Thursday, February 25, 2021 between the hours of 08:00 and 15:00. During this time, customers in the affected area listed below may experience lower than normal water pressure, water discoloration or a temporary disruption in their water service. We ask customers to please use caution as they navigate around our equipment and most importantly our staff. Door notices will be issued on February 24,2021.

Affected Area:
1000 - 1206 Catalina Ln this includes Roadrunner Apartments, also Puerto Rico from Catalina Ln to Lovers Ln, Lovers Ln from Hawaii to Cuba, Otero Pl, Rutz circle, Yucca Ln.

While the City's goal is to restore water services as quickly as possible, it must be done safely and without risking additional damage to the system. We appreciate your patience and understanding.

What Do I Do?
We recommend customers make any necessary precautions to protect their water system by limiting their water use. If you have any questions please contact the the Public Works Dispatch Center at 575-439-4244 for assistance.

When the Water Comes Back On:
There will likely be air in your water service piping when the water is turned back on. It is a good idea to run water from a faucet that does not have an aerator screen immediately following a water outage. Bathtubs and hosed bibs are good candidates. Open faucets slowly to allow the air to escape. Air will make a spurting or hissing sound as it escapes through the faucet. Once the water is flowing, allow the faucet to run for a minute or two. The water may be cloudy at first due to air in the water or particles that dislodged as the pipes filled with water. This should clear fairly quickly. If water is cloudy throughout the house and it does not clear after allowing the water to run for several minutes, contact Public Works Dispatch Center at 575-439-4244 for assistance.

If kitchen or bathroom faucets do not perform normally following a water outage it may be necessary to remove the aerator screen. Typically the aerator can simply be unscrewed from the faucet. Inspect the screen for small particles and rinse away any you find. Reinstall the aerator and test performance of the faucet again. If you experience difficulties such as low pressure throughout the house following a water outage call Public Works Dispatch Center at 575-439-4244 for assistance.

How Long Does it Take to Repair a Water Main Valve?
Unfortunately, every water valve repair is different. While a temporary fix may take as little as a few hours, completely repairing the water valve may take days or even weeks. It may require the repaving of roads or the addition of soil to stabilize the area.

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